As an effort to help to contain the COVID-19 virus and to comply with UK Government guidelines, whilst continuing to safeguard our colleagues and customers, we have made the decision that the showrooms for Ceritech Audio and The Music Store will remain closed for personal customer visits until further notice. We will respond to further UK Government guidance as and when appropriate.
However, until further notice both stores will continue to operate on a distance selling basis only. You may place orders with us via our ebay stores, Discogs, by email (see below) and by telephone on occasions when the store is manned. We will send your purchases to you by the Royal Mail or courier as appropriate.
These conditions have the potential to cause irreparable damage to many small businesses including our own, and in these difficult circumstances we need our loyal customers now more than ever. So please support local businesses and please keep on placing orders with us; with your help we might just survive the challenges that lie ahead! We know that music is a great healer, and we hope to be of service to you now and into the future. Please do to stay in touch with us via the usual channels of telephone, email, newsletters and social media as we continue to offer mail order sales and remote support for all of our valued customers.
We are making all products (with a few installation-only exceptions) available to order for FREE home delivery. Just email your orders or enquiries to us.
The Order Process:
Email firstname.lastname@example.org with your desired product(s), colour or finish where relevant, delivery address and telephone / mobile number. We will email you an invoice (payable by bank transfer only for now) and once paid we will ship your order via Royal Mail or courier.
All email orders are covered by a one month ‘return to shop’ guarantee for full refund.
Delivery times will vary due to current circumstances and stock availability but should normally be within 7 days.
Products are available from all of our normally stocked brands, and all of our used/ex-demo stock is available to order. In addition, we have a full range of accessories and a catalogue of stock vinyl records is available on request.
Alternatively, you can also order from our Ebay or Discogs stores:
We send our best wishes that you all stay healthy and happy, and, more than ever, stay safe, stay home and enjoy your music!